Strange thing but in the CRM Outlook Client, Microsoft did not reproduce the small green arrows that are visible in the Web Client.
Here’s what you have in the Web Client to refresh a view:
CRM 2011 - Web Client - Refresh View
And here’s what you get in the Outlook client: no refresh button! The green arrows are gone.
CRM 2011 - Outlook Client - No Refresh View
So here’s the trick: to refresh the view, click on the “View” menu in th ribbon, and there is the Refresh button!
CRM 2011 - Outlook Client - Refresh View
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